This Shipping & Delivery Policy outlines the terms and conditions regarding the shipment of products purchased from our website. By placing an order with us, you agree to the practices described in this policy.

Processing Time

Orders are generally processed and shipped within 3 to 5 business days after order confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Times

We ship to destinations worldwide using reliable shipping carriers. Our standard shipping method is Global Airmail, with an estimated delivery time of 6 to 15 business days after dispatch. Please note that delivery times may vary depending on your location, customs clearance, and other unforeseen circumstances. We are not responsible for delays caused by the carrier or customs authorities.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the destination country. Any applicable customs duties, taxes, or handling fees imposed by the destination country are the responsibility of the customer and are not included in our shipping charges.

Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing a tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to become available on the carrier's website.

Lost or Delayed Packages

If your package is marked as "delivered" but you have not received it, please allow 2 business days for possible delivery delays and check with neighbors or your local postal service. If the package remains unlocated, please contact our customer support team, and we will initiate a carrier investigation. Please note that we are not liable for any loss or theft of packages after delivery has been confirmed by the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping addresses at the time of order. We cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you realize that you have provided incorrect shipping information, please contact us immediately. We will do our best to update the address before shipment, but we cannot guarantee changes after the order has been processed.

International Shipping

For international orders, please be aware that customs clearance procedures may cause delays beyond our estimated delivery times. The customer is solely responsible for any import duties, taxes, or customs fees levied by the destination country. We recommend contacting your local customs office for more information before placing an order.